Day-to-day support
Remote and onsite support for users, workstations, mobile devices, Microsoft 365, applications, printers and the technology around them.
IT Concierge
One trusted point of responsibility for your technology.
Barefoot acts as an outsourced IT department without the overhead: proactive support, technology management, security, vendor coordination and practical advice from people who know your environment.
What Concierge means
You should not have to work out who is responsible.
When an IT issue crosses email, networking, hardware, cloud services or a third-party supplier, Barefoot owns the problem, coordinates the specialists and keeps the client informed until it is resolved.
Proactive management
Maintenance, monitoring, backup oversight, security reviews, upgrades and planning designed to reduce interruptions rather than simply react to them.
Vendor coordination
One accountable contact across internet providers, software vendors, cloud platforms, hardware suppliers and specialist partners.
Security first
Identity protection, Microsoft 365 security, email hygiene, endpoint and network protection, incident assessment and forensic capability when something looks wrong.
Business continuity
Backups, resilience, secure remote access and recovery planning appropriate to the way your team actually works.
Out-of-hours options
Selected support packages include VIP and out-of-hours access for businesses, executives and travellers who need more than standard office-hours support.
Designed around the client
Personal service, backed by specialist capability.
Barefoot remains the familiar, trusted client interface while drawing on a carefully selected European partner network for infrastructure, hosting, specialist security, development and procurement where required.
Solutions can be designed around European hosting and data-residency requirements, while support remains international because the digital world has no borders.
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